Front Desk Experience Leader

Makeready Llc; Denver (CO); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

PTO exchange

Medical benefits

Dental benefits

Vision benefits

Maternity/paternity leave

Pet insurance

401k

Job summary

Makeready LLC in Denver, CO is seeking a Front Desk Manager for a full-time role at Halcyon, Denver. The position offers a salary range of $55,000 to $62,000 annually and focuses on leading the front desk to create distinctive guest experiences.

The candidate will onboard and train front office staff, elevate guest satisfaction, and uphold standards like the F.I.E.L.D. Guide. A welcoming, guest-first approach is essential to success, with strong knowledge of the property and area.

Qualifications

• Front desk team leadership and guest service excellence required.
• Ability to onboard/train front office staff and cross-train team members.

Responsibilities

• Select, onboard, train and cross train all front office team members.
• Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards.
• Resolve guest inquiries and/or concerns quickly, efficiently and courteously.

Job description

Makeready LLC in Denver, CO is seeking a Front Desk Manager for a full-time role at Halcyon, Denver. The position offers a salary range of $55,000 to $62,000 annually and focuses on leading the front desk to create distinctive guest experiences.

The candidate will onboard and train front office staff, elevate guest satisfaction, and uphold standards like the F.I.E.L.D. Guide. A welcoming, guest-first approach is essential to success, with strong knowledge of the property and area.