Front Desk Manager – Bonus Eligible & Lead Guest Experience

HV Global Management Corporation; United States; Sur place; USD 70 304 - 72 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus eligibility

Benefits package

Résumé du poste

HV Global Management Corporation is seeking a skilled Front Desk Manager to oversee daily front desk operations. This role emphasizes customer satisfaction, staff management, and operational excellence. Candidates should have strong experience in guest services, along with the ability to handle complex situations and lead a team effectively.

The position offers a competitive salary range of $70,304 - $72,000 plus bonuses. Join us to make a positive impact on our guests' experiences.

Qualifications

• 2 years experience in guest services or front desk is preferred.
• Ability to manage day‑to‑day operations effectively.
• Experience in handling complaints and managing staff.

Responsabilités

• Manage daily operations of the front desk.
• Ensure exceptional customer service and handle guest complaints.
• Supervise front desk staff and manage schedules.

Connaissances

Customer service

Interpersonal skills

Communication

Management

Formation

High school diploma or GED

2-year degree in relevant fields

Description du poste

HV Global Management Corporation is seeking a skilled Front Desk Manager to oversee daily front desk operations. This role emphasizes customer satisfaction, staff management, and operational excellence. Candidates should have strong experience in guest services, along with the ability to handle complex situations and lead a team effectively.

The position offers a competitive salary range of $70,304 - $72,000 plus bonuses. Join us to make a positive impact on our guests' experiences.