Front Desk Experience Lead – Fitness Club

LAFAYETTE CLUB 24 LLC; Lafayette (LA); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

LAFAYETTE CLUB 24 LLC in Lafayette, LA is seeking a Front Desk Associate to deliver superior member service to Club4 Fitness members and prospects seeking to join.

You will greet members, manage front desk duties, assist with memberships, tours, sign-ups, and update member accounts while ensuring the club remains clean and welcoming throughout shifts.

Strong communication, reliability, and a positive, professional demeanor are essential; CPR/AED certification is preferred.

Qualifikationen

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is an absolute must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
• Strong listener with empathy and problem-solving with management.
• High School diploma or GED required.
• CPR/AED certification preferred.

Aufgaben

• Greet members, prospective members and guests with outstanding service.
• Handle front desk activities and answer phones kindly.
• Check members into the PEAK/ABC IGNITE system.
• Assist with new membership sign-ups.
• Lead tours of the club facility for prospects.
• Update member accounts as needed.
• Respond to questions promptly and escalate when needed.
• Help keep the club clean and organized.
• Complete daily cleaning assignments.
• Support management as directed.

Kenntnisse

Customer service

Computer skills

Fitness enthusiasm

Positive attitude

Punctuality

Communication

Empathy

Professional demeanor

Ausbildung

High School diploma/GED

CPR / AED certification preferred

Tools

PEAK/ABC IGNITE system

Jobbeschreibung

LAFAYETTE CLUB 24 LLC in Lafayette, LA is seeking a Front Desk Associate to deliver superior member service to Club4 Fitness members and prospects seeking to join.

You will greet members, manage front desk duties, assist with memberships, tours, sign-ups, and update member accounts while ensuring the club remains clean and welcoming throughout shifts.

Strong communication, reliability, and a positive, professional demeanor are essential; CPR/AED certification is preferred.