Resident-Centric Front Desk Coordinator

KORU HEALTH LLC; Madison (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

KORU HEALTH LLC in Madison, Wisconsin, is seeking a Receptionist to provide administrative support for RCAC and CBRF communities. This role acts as the friendly face of the site, handling clerical tasks, information flow, and project coordination with a resident-centered approach.

Responsibilities include greeting residents, answering calls, managing mail and office equipment, and assisting with activities and marketing efforts.

Qualifications

• HS diploma or equivalent; associate degree preferred.
• 3–5 years of administrative experience, ideally in property management or real estate.
• Proficient with Microsoft Word, Excel, PowerPoint and Publisher.
• Strong organization, communication and customer-service skills.

Responsibilities

• Greet residents, family members, guests and vendors in a professional, courteous manner.
• Answer calls, intercoms, and pagers to route inquiries efficiently.
• Maintain building security and monitor emergency systems as needed.
• Operate and maintain office equipment; manage supplies and mail delivery.
• Support marketing efforts through interactions with prospective residents.
• Assist Activities Coordinator with programs and resident engagement.
• Attend required in-service trainings and contribute to team goals.
• Balance multiple tasks while keeping resident satisfaction as a priority.

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Publisher

Office equipment operations

Organization

Customer orientation

Communication

Job description

KORU HEALTH LLC in Madison, Wisconsin, is seeking a Receptionist to provide administrative support for RCAC and CBRF communities. This role acts as the friendly face of the site, handling clerical tasks, information flow, and project coordination with a resident-centered approach.

Responsibilities include greeting residents, answering calls, managing mail and office equipment, and assisting with activities and marketing efforts.