Front Desk & Data Entry Specialist

DelDOT; Wilmington (DE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Benefits

Disability Insurance

Retirement Benefits

Training and Development Programs

Paid Leave

Paid Holidays

Paid Parental Leave

Alternative Work Schedules

Flexible Spending

Pre-Tax Commuter Benefits

Accident and Critical IllnessInsurance

Job summary

DelDOT is seeking an Office Associate to perform general office support across assigned agency operations. You will gain experience delivering customer service, managing files, and processing data under supervision.

The role involves greeting visitors, handling calls, data entry, and preparing reports, with emphasis on accurate records and organized filing systems. Entry-level to mid-level responsibilities in a state agency environment.

Qualifications

• Experience in office support such as drafting routine correspondence, reports or logs.
• Experience with data collection from multiple sources.
• Experience maintaining, filing, tracking, and retrieving digital and physical documents.

Responsibilities

• Greet visitors, answer calls, and provide front desk support.
• Enter, update, modify, retrieve and report data using automated systems.
• Sort, code, scan, and index data and documents.
• Maintain and purge filing systems to ensure data integrity.
• Schedule meetings and assist with travel arrangements when needed.
• Prepare reports from collected data and maintain logs.

Skills

Customer service

Data entry

Communication

Records management

Tools

Microsoft Office Suite

Recordkeeping systems

Job description

DelDOT is seeking an Office Associate to perform general office support across assigned agency operations. You will gain experience delivering customer service, managing files, and processing data under supervision.

The role involves greeting visitors, handling calls, data entry, and preparing reports, with emphasis on accurate records and organized filing systems. Entry-level to mid-level responsibilities in a state agency environment.