Front-Desk Customer Sales & Service Rep I

Kinsley Power Systems

Des Moines (IA)

On-site

USD 21,697 - 22,041

Full time

14 days+

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Benefits offered by this job

Health, vision, and dental insurance
Paid vacation and holidays
401K with company match
Employee discounts
Education Enrichment up to $5,000

Job summary

Kinsley Power Systems in Des Moines, Iowa is seeking a Customer Sales & Service Representative I for the front counter. The role involves providing exceptional customer service, promoting products and services, and resolving customer inquiries related to billing and troubleshooting. Candidates should have a high school diploma and 1-3 years of customer service or sales experience.

Successful applicants will possess strong communication skills, the ability to multitask in a fast-paced environment, and some experience handling cash transactions.

Qualifications

  • 1-3 years of experience in call center customer service, retail, or consumer sales.
  • Experience handling cash and basic reconciliation.
  • Ability to stand for extended periods.

Responsibilities

  • Provide exceptional customer service by assisting customers with inquiries.
  • Achieve sales and retention targets according to company policies.
  • Maintain accurate cash drawer balances and documentation of equipment issued.

Skills

Customer service skills
Communication skills
Multitasking

Education

High school diploma or GED

Tools

PC and data entry systems

Job description

Kinsley Power Systems in Des Moines, Iowa is seeking a Customer Sales & Service Representative I for the front counter. The role involves providing exceptional customer service, promoting products and services, and resolving customer inquiries related to billing and troubleshooting. Candidates should have a high school diploma and 1-3 years of customer service or sales experience.

Successful applicants will possess strong communication skills, the ability to multitask in a fast-paced environment, and some experience handling cash transactions.

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