Front Counter Customer Sales & Service Specialist

Kinsley Power Systems; Hibbing (MN); On-site; USD 20,664 - 22,386; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid vacation and holidays

401K with company match

Employee discounts

Education enrichment up to $5,000

Employee wellness program

Job summary

Kinsley Power Systems in Hibbing, Minnesota, seeks a Customer Service Representative to deliver exceptional service to customers both in-person and over the phone. Responsibilities include assisting with product inquiries, resolving billing issues, and selling Mediacom products and services. Candidates must have a high school diploma and 1-3 years of experience in customer service or retail. The position offers benefits like health insurance, vacation time, and an education enrichment program.

Qualifications

• 1-3 years of experience in call center customer service, retail, or consumer sales.
• Experience handling cash and basic reconciliation procedures.
• Familiarity with data entry.

Responsibilities

• Provide exceptional customer service by assisting with product inquiries.
• Resolve billing concerns and process payments.
• Maintain and issue equipment ensuring adherence to inventory controls.

Skills

Communication and relationship-building skills

Multitasking and prioritization

Intermediate to advanced PC skills

Education

High school diploma or GED

Tools

Customer management systems

Job description

Kinsley Power Systems in Hibbing, Minnesota, seeks a Customer Service Representative to deliver exceptional service to customers both in-person and over the phone. Responsibilities include assisting with product inquiries, resolving billing issues, and selling Mediacom products and services. Candidates must have a high school diploma and 1-3 years of experience in customer service or retail. The position offers benefits like health insurance, vacation time, and an education enrichment program.