Front Desk Coordinator – Senior Living Community

Florence Home; Omaha (NE); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Employee assistance program

Paid time off

Sick leave

Health Insurance

Dental Insurance

Eye Insurance

401K

Life Insurance

Tuition Assistance

Job summary

Royale Oaks is seeking a self-motivated receptionist to provide excellent customer service to staff, residents, and families at the front desk. The role requires professionalism, reliability, and the ability to manage a busy reception area with courtesy and compassion.

Primary duties include answering phones, greeting visitors, coordinating interdepartmental communications, and performing general office tasks.

Qualifications

• High school diploma or equivalent.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail.
• Follow guidelines for phone inquiries and guided tours.
• Other duties as assigned

Skills

Customer service

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Royale Oaks is seeking a self-motivated receptionist to provide excellent customer service to staff, residents, and families at the front desk. The role requires professionalism, reliability, and the ability to manage a busy reception area with courtesy and compassion.

Primary duties include answering phones, greeting visitors, coordinating interdepartmental communications, and performing general office tasks.