Front Desk & Guest Experience Specialist — Senior Living

MGM Healthcare; St. Louis (MO); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Shift differential

PTO+ after 30 days

PTO for perfect attendance

Floating holiday

Education reimbursement

401(k) matching

Medical/Dental/Vision/Life insurance

Job summary

Oak Park Care Center in Missouri is seeking a full-time Receptionist to greet visitors, answer calls, and manage mail and front-desk tasks. This role supports a small team within a large organization, with competitive pay and benefits and opportunities for growth.

Responsibilities include routing calls, directing visitors, handling faxes and mail, data entry, and assisting with resident trust accounts. The position requires a high school diploma, 3–5 years of office management and bookkeeping

Qualifications

• High School diploma or equivalent.
• 3–5 years experience in office management and bookkeeping.
• Strong interpersonal and organizational skills.
• Type at least 50 WPM.
• Operate multi-line telephone system and paging system.
• Excellent communication skills.
• Neat in appearance and well-groomed.

Responsibilities

• Answer and route incoming calls, taking messages as necessary.
• Greet and direct visitors in a courteous and professional manner.
• Send and receive/route incoming faxes.
• Responsible for outgoing mail and sorting/routing incoming mail.
• Maintain fax and postage machines.
• Maintain and balance resident trust account money boxes and data.
• Act as ‘teller’ for resident trust banking hours during the day.
• Data entry as assigned.
• Miscellaneous filing.

Skills

Interpersonal skills

Organizational skills

Communication skills

Typing 50 WPM

Phone system operation

Data entry

Neat appearance

Education

High School diploma

Tools

Multi-line telephone system

Fax machine

Postage machine

Job description

Oak Park Care Center in Missouri is seeking a full-time Receptionist to greet visitors, answer calls, and manage mail and front-desk tasks. This role supports a small team within a large organization, with competitive pay and benefits and opportunities for growth.

Responsibilities include routing calls, directing visitors, handling faxes and mail, data entry, and assisting with resident trust accounts. The position requires a high school diploma, 3–5 years of office management and bookkeeping