Front Desk Concierge — Senior Living

Oakmont Senior Communities LLC; Sterling Heights (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Oakmont Senior Communities LLC in Sterling Heights, MI, seeks a receptionist to be the first contact for residents, families, and visitors. You will greet people, answer inquiries, direct calls, and perform clerical tasks to support resident services.

Responsibilities include operating office equipment, handling mail, maintaining confidential information, and assisting with administrative duties. Prior experience in senior living is preferred; excellent communication is essential.

Qualifications

• High School Diploma or GED required or equivalent.
• 1–2 years experience in a senior living receptionist role preferred.

Responsibilities

• Operate office equipment and use computers for documents and data.
• Answer telephones with a pleasant demeanor; take messages or transfer calls.
• Greet visitors and determine purpose of visit; direct to appropriate person.
• Mail newsletters, promotional material, or information ensuring timely receipt.
• Organize and maintain maintenance work orders from residents and staff.
• Provide general clerical support and proofread documents as needed.
• Maintain confidentiality of resident and staff information.
• Attend required department events and mandatory trainings.
• Ensure regular and reliable attendance.

Skills

Verbal/written comm

Interpersonal skills

Customer service

Organizational skills

Time management

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Oakmont Senior Communities LLC in Sterling Heights, MI, seeks a receptionist to be the first contact for residents, families, and visitors. You will greet people, answer inquiries, direct calls, and perform clerical tasks to support resident services.

Responsibilities include operating office equipment, handling mail, maintaining confidential information, and assisting with administrative duties. Prior experience in senior living is preferred; excellent communication is essential.