Front Desk Concierge – Senior Living

Oakmont-Manor; Sterling Heights (MI); On-site; USD 29,000 - 38,000; Full time

Job summary

Oakmont-Manor in Sterling Heights, MI is seeking a Receptionist to be the first point of contact for visitors and residents. You will greet guests, answer inquiries, and provide clerical support to ensure smooth daily operations.

The role requires strong communication, organization, and customer service skills, with attention to confidentiality and multi-tasking in a busy senior living environment.

Qualifications

• High school diploma or GED required.
• 1–2 years experience in a senior living receptionist role preferred.
• Strong communication and customer service skills are essential for daily interactions with residents and families.

Responsibilities

• Greet visitors and residents courteously at the front desk and answer general inquiries.
• Answer phones with a pleasant demeanor, take messages, and direct calls as needed.
• Assist residents with needs and coordinate with staff to direct visitors efficiently.
• Perform clerical tasks, make copies, sort mail, and maintain filing systems.
• Maintain confidentiality of resident and staff information at all times.

Skills

Verbal and written communication

Interpersonal skills

Customer service

Organization

Time management

Problem solving

Prioritization

MS Office / computer skills

Education

High School Diploma or GED

Senior living receptionist experience (1–2 years)

Tools

Microsoft Office

Job description

Oakmont-Manor in Sterling Heights, MI is seeking a Receptionist to be the first point of contact for visitors and residents. You will greet guests, answer inquiries, and provide clerical support to ensure smooth daily operations.

The role requires strong communication, organization, and customer service skills, with attention to confidentiality and multi-tasking in a busy senior living environment.