Front Desk Coordinator – Senior Living

Hcshiring; Wauwatosa (WI); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401K with match

Earned wage access

Generous PTO

Healthcare benefits

Career development

Referral bonuses

Team environment

On-site discount marketplace

Flexible scheduling

Job summary

Sinceri Senior Living is seeking a friendly receptionist to support the Administrator, Office Manager, Director of Nursing and Activity Director. You will answer phones, assist residents, families and potential clients, and help coordinate tours and inquiries.

Minimum requirements include a high school diploma, willingness to learn new systems, and prior experience in reception or customer service. You should be organized, detail-oriented, and able to work both independently and in a team.

Qualifications

• High school diploma or equivalent required.
• Desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must read, write and follow directions and communicate effectively in writing.
• Strong organizational skills and attention to detail; flexible to meet facility needs.
• Knowledge of computer usage and Microsoft Office.
• Ability to represent the facility positively and work well independently or in a team.

Responsibilities

• Answer phones and refer inquiries to the appropriate department.
• Greet residents, families, guests, and staff courteously.
• Communicate across departments for events, vendors, meals, visitors, and inquiries.
• Perform general office duties (typing, filing, mail distribution).
• Guide tours, collect inquiry forms and introduce prospective residents to the on-duty manager.
• Follow Marketing guidelines for inquiries and tours.
• Accept rental payments and issue receipts when requested.

Skills

Organizational skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sinceri Senior Living is seeking a friendly receptionist to support the Administrator, Office Manager, Director of Nursing and Activity Director. You will answer phones, assist residents, families and potential clients, and help coordinate tours and inquiries.

Minimum requirements include a high school diploma, willingness to learn new systems, and prior experience in reception or customer service. You should be organized, detail-oriented, and able to work both independently and in a team.