Receptionist

Hcshiring; Frankfort (KY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

2% wage increase

401K with Safe Harbor matching

Length of Service Bonus up to $5,000

Employee Referral Bonus up to $1,000

Earned wages access

Generous PTO

Career Development

Scheduling system

Medical, Dental, Vision, Supplemental

Discount Marketplace

WalkingSpree rewards

Job summary

Sinceri Senior Living in Frankfort, KY is seeking a friendly receptionist to support the Administrator, Office Manager and staff. You will answer phones, greet residents and families, and help with daily office tasks to ensure smooth operations.

The role requires strong communication, basic computer skills, and a professional, positive demeanor. Benefits include competitive pay, opportunities for career development, and a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• Desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Able to read, write and follow directions and communicate effectively in writing.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipts if requested.

Skills

Customer service

Reception

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.Minors must be at least 16 years of age to be employed by Sinceri Senior Living.Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Perks and Benefits

• Employees can earn up to a 2% wage increase twice a year.
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• Career Development
• An employee engaged scheduling system
• Affordable Medical, Dental, Vision, Supplemental Benefits
• Sinceri Senior Living Discount Marketplace
• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

• Some benefits may vary depending on position and employment status

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.