Receptionist

Sinceri Senior Living; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K Retirement Plan with Safe Harbor

Length of Service Bonus Program of up2

Employee Referral Bonus

Access to earned wages prior to payday

Generous PTO Plan

Scheduling system

Sinceri Senior Living Discount Market

Wellness rewards

Job summary

Sinceri Senior Living is seeking a PRN receptionist for its Florida communities. This on-site role supports administrators, answers phones, greets residents and guests, and assists with tours and inquiries.

Must be ready to work third shift in the Orlando area and adapt to a team environment with strong customer service values. Key duties include office tasks, inter-department coordination, and handling payments or receipts as needed.

Qualifications

• High school diploma or equivalent required.
• Willingness to learn new systems.
• Prior reception or customer service experience preferred.
• Ability to read, write and follow oral and written directions.
• Strong organizational skills and attention to detail; flexible to meet needs.

Responsibilities

• Answer phones and refer to appropriate department or person.
• Greet residents, families, guests, and staff professionally.
• Coordinate communication between departments for events, vendors, guests, and inquiries.
• Perform general office duties including typing, filing, mail distribution and related tasks.
• Guide tours and pre-screen inquiries; connect to the manager on duty when needed.
• Follow Marketing guidelines for phone inquiries and tours.
• Accept rental payments and issue receipts when requested.

Skills

Customer service

Reading/writing

Microsoft Office

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Employment Status: PRN Is Remote Position: No PayRate Interval: Hourly Shift: 3rd Shift

****** THIS IS A PRN POSITION FOR THE 3RD SHIFT. MIDNIGHT TO 8 AM.

*Perks and Benefits*

• Earn up to 1% wage increase every quarter
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• An employee engaged scheduling system
• Sinceri Senior Living Discount Marketplace
• Walking Spree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position and employment status

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered. Background checks for our communities in Florida will be completed through the Clearinghouse: https://info.flclearinghouse.com.

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.