Front Desk Coordinator – Patient Concierge & Scheduling

Smile Doctors Affiliate; Albert Lea (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Alpha Orthodontics is seeking a Front Desk Coordinator I to join our growing office in Minnesota. You will greet patients, determine visit types, and notify the appropriate team member, while handling a variety of administrative tasks.

You will answer calls, verify insurance, schedule appointments, process payments, update patient charts, and support internal marketing initiatives. Competitive pay and a comprehensive benefits package accompany the role.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet customers, determine nature of visit, notify team.
• Answer calls, screen, route, and take messages.
• Check in patients and collect first-visit information.
• Verify insurance information and update charts.
• Schedule appointments and manage reminders.
• Process payments and post to accounts.
• Coordinate shipments, mail, and internal marketing initiatives.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Alpha Orthodontics is seeking a Front Desk Coordinator I to join our growing office in Minnesota. You will greet patients, determine visit types, and notify the appropriate team member, while handling a variety of administrative tasks.

You will answer calls, verify insurance, schedule appointments, process payments, update patient charts, and support internal marketing initiatives. Competitive pay and a comprehensive benefits package accompany the role.