Front Desk Coordinator I — Welcoming Patients & Admin

Smile Doctors Affiliate; Eagan (MN); On-site; USD 23,763 - 29,205; Full time

Benefits offered by this job

Medical, dental, vision and life

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team in Minnesota. You will greet patients, determine the nature of visits, verify insurance, and coordinate appointments and communications with clinicians and staff.

You will support billing, scheduling, and patient record updates, while contributing to a welcoming, patient-centered environment. This role offers competitive pay and benefits, with opportunities to grow within a fast‑expanding orthodontic group.

Qualifications

• Excellent verbal and written communication abilities.
• Ability to listen and understand information clearly.
• Proficiency in administrative tasks and coordinating schedules.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team members.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients; verify insurance information and collect required details.
• Schedule appointments; print reminders and school/work excuses.
• Coordinate payments and account resolutions; manage shipments and mail.
• Update patient charts and information; support internal marketing efforts.

Skills

Verbal communication

Written communication

Active listening

Education

High school diploma

Job description

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team in Minnesota. You will greet patients, determine the nature of visits, verify insurance, and coordinate appointments and communications with clinicians and staff.

You will support billing, scheduling, and patient record updates, while contributing to a welcoming, patient-centered environment. This role offers competitive pay and benefits, with opportunities to grow within a fast‑expanding orthodontic group.