Orthodontic Front Desk Coordinator – Patient Experience

Smile Doctors LLC; Albert Lea (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life

Short and long-term disability

401(k) plan

Paid time off + holidays

Discounts on braces and aligners

Job summary

Alpha Orthodontics in Minnesota is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, handle administrative duties, verify insurance, and manage scheduling and payments with a patient-first attitude.

The role offers a competitive salary and a comprehensive benefits package, including insurance and PTO, with opportunities to contribute to internal marketing efforts and a positive workplace culture.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member.
• Perform various administrative duties and answer, screen, and route calls.
• Check-in patients on first visit and verify insurance information.
• Make appointments for returning patients and print appointment reminders.
• Manage payments, post to accounts, and coordinate payment arrangements.
• Receive, store, and deliver shipments and mail and keep patient charts updated.

Skills

Administrative experience

Verbal & written communication

Bilingual a plus

Education

High School Diploma or equivalent

Job description

Alpha Orthodontics in Minnesota is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, handle administrative duties, verify insurance, and manage scheduling and payments with a patient-first attitude.

The role offers a competitive salary and a comprehensive benefits package, including insurance and PTO, with opportunities to contribute to internal marketing efforts and a positive workplace culture.