Front Desk Coordinator I - Patient Experience & Admin

Smile Doctors, LLC; Eagan (MN); On-site; USD 17,908 - 28,929; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

PTO + holidays

Braces discounts

Job summary

Smile Doctors, LLC is seeking a Front Desk Coordinator I in Eagan, MN to greet patients, verify insurance, and manage appointments. The role involves handling calls, scheduling, and basic administrative tasks in a fast-paced orthodontic setting.

The ideal candidate will have strong communication skills, be detail-oriented, and able to multitask across front-desk duties while contributing to a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and direct them to the appropriate team.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients, verify insurance, and collect information on first visit.
• Book appointments and print reminders for returning patients.
• Coordinate payment arrangements or account resolution.
• Update charts and patient information in the system.
• Receive, store, and deliver mail and shipments.
• Support internal marketing initiatives within the practice.

Skills

Excellent communication

Multitasking

Administrative support

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Smile Doctors, LLC is seeking a Front Desk Coordinator I in Eagan, MN to greet patients, verify insurance, and manage appointments. The role involves handling calls, scheduling, and basic administrative tasks in a fast-paced orthodontic setting.

The ideal candidate will have strong communication skills, be detail-oriented, and able to multitask across front-desk duties while contributing to a positive patient experience.