Front Desk & Patient Care Coordinator — Admin & Scheduling

Smile Doctors; Huntersville (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life보험

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, determine the nature of visits, and notify the appropriate team members.

You will perform administrative duties, verify insurance, schedule appointments, collect payments, and update patient information. The role also supports internal marketing efforts and promotes a friendly, efficient patient experience.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet customers and determine nature of visit, notifying the appropriate team member(s).
• Perform various administrative duties to support the practice.
• Check-in and collect patient information on first visits; verify insurance details.
• Notify clinicians of patient arrival and readiness; schedule appointments for returning patients.
• Print appointment reminders and school/work excuses; update charts and patient information.
• Handle payments and post to patient accounts; coordinate payment arrangements as needed.
• Receive, store, and deliver shipments and mail; support internal marketing initiatives.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, determine the nature of visits, and notify the appropriate team members.

You will perform administrative duties, verify insurance, schedule appointments, collect payments, and update patient information. The role also supports internal marketing efforts and promotes a friendly, efficient patient experience.