Front Desk Coordinator I – Orthodontic Office

Smile Doctors; Rochester Hills (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off (PTO)

Paid holidays

Brace discounts

Job summary

Smile Doctors in Rochester Hills, MI seeks a Front Desk Coordinator I to greet patients, manage visits and calls, and support daily clinic operations. You will schedule appointments, collect patient information, and assist with payments and chart updates while collaborating with the orthodontic team.

This role emphasizes communication skills, reliability, and a friendly, patient-centered approach. Benefits include health insurance, disability coverage, a 401(k) plan, PTO, holidays, and discounts

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Responsibilities

• Greet and check-in patients and visitors.
• Answer, screen, and route incoming calls.
• Schedule appointments and manage reminders.
• Collect patient information and update records.
• Coordinate payments and post to accounts.
• Receive, store, and deliver shipments and mail.
• Support internal marketing initiatives.

Skills

Verbal Communication

Written Communication

Customer Service

Administrative Support

Education

High School Diploma or equivalent

Job description

Smile Doctors in Rochester Hills, MI seeks a Front Desk Coordinator I to greet patients, manage visits and calls, and support daily clinic operations. You will schedule appointments, collect patient information, and assist with payments and chart updates while collaborating with the orthodontic team.

This role emphasizes communication skills, reliability, and a friendly, patient-centered approach. Benefits include health insurance, disability coverage, a 401(k) plan, PTO, holidays, and discounts