Front Desk Coordinator – Fast-Paced Medical Office

Summerville-Endoscopy-Center-LL; Summerville (SC); On-site; USD 28,000 - 42,000; Full time

Job summary

Charleston GI in Summerville, SC is seeking a Front Desk Coordinator to join their busy endoscopy center. You will greet patients, register them, collect payments, and help maintain accurate EMR records while delivering exceptional service.

The role requires strong customer service, knowledge of medical terminology, and the ability to manage multiple tasks in a fast-paced team environment. Hours are 5:45am-3pm, with a focus on smooth patient flow and confidentiality.

Qualifications

• High school diploma or equivalent; college education preferred.
• 2 years of healthcare experience preferred.
• Knowledge of medical terminology.
• Work independently and manage multiple priorities.
• Outstanding customer service skills and ability to communicate clearly.
• Experience with high patient volume.
• Professional etiquette and ability to communicate under pressure.
• Ability to work in a team environment.
• Excellent time management and organizational skills.
• Strong attention to detail and computer literacy.
• Hours vary: 5:45am-3pm.

Responsibilities

• Welcomes and greets all patients and visitors.
• Registers patients according to protocols.
• Assists patients with completing forms.
• Ensures patient information is accurate in the EMR including billing.
• Informs patients of office policies and procedures.
• Collects co-pays and payments.
• Maintains a neat, clean reception area.
• Notifies clinical staff of patient arrivals and delays.
• Answers phone calls with proper etiquette.
• Monitors office supplies and orders as needed.
• Scans documents into EMR.
• Prepares patient packets with name labels.
• Reconciles schedules for the next day.
• Protects patient confidentiality (PHI).

Skills

Customer service

Medical terminology

Multitasking

Team player

Education

High school diploma or equivalent

Tools

EMR software

Job description

Charleston GI in Summerville, SC is seeking a Front Desk Coordinator to join their busy endoscopy center. You will greet patients, register them, collect payments, and help maintain accurate EMR records while delivering exceptional service.

The role requires strong customer service, knowledge of medical terminology, and the ability to manage multiple tasks in a fast-paced team environment. Hours are 5:45am-3pm, with a focus on smooth patient flow and confidentiality.