Medical Front Desk Coordinator — PTO, 401(k) & Bonuses

Washington Gastroenterology; Tacoma (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Accidental death and dismemberment

Basic life insurance

401(k) plan with safe harbor 3%

Paid time off (PTO)

Vacation accrual

Holidays

Float Holiday

Discretionary bonuses

Job summary

Washington Gastroenterology is seeking a Front Desk Coordinator for a full-time role at our medical clinic. You will greet patients, answer phones, schedule appointments, verify demographics, and manage registrations in the EMR with accuracy and professionalism.

The role requires strong communication, multitasking, and basic math skills, with experience in a medical office and familiarity with EMR systems preferred. Travel within the clinic may be required as needed.

Qualifications

• High School graduate or equivalent required.
• Minimum of one (1) year experience in a medical office setting, with a working knowledge of medical terminology preferred.
• Experience and/or training in medical office protocol preferred.
• Knowledge of medical terminology preferred.
• Previous gMed experience preferred.

Responsibilities

• Meet and greet patients and visitors in a professional and courteous manner.
• Answer telephones, schedule appointments and direct calls appropriately.
• Obtain and verify patient demographic and financial information and all other required forms for accuracy and completeness; enters patient registration information into the EMR accurately.
• Enter the obtained information into the practice management system either manually or scanned.
• Collect and process patient copays and remaining patient balances according to WAGI policies.
• Review schedules for accuracy and efficiency and notify the Lead Front Desk Coordinator or Clinic Manager if discrepancy.
• Schedule follow up appointments, diagnostic testing, procedures, and referrals to specialists.
• Explain procedure preps and all details pertaining to the scheduled procedure.
• Process mail
• Maintain inventory of office supplies
• Keep reception area neat and clean
• All other duties as assigned

Skills

Verbal communication

Written communication

Microsoft Office

Multitasking

Independent work

Learning new software

Education

High School diploma

Tools

gMed

Job description

Washington Gastroenterology is seeking a Front Desk Coordinator for a full-time role at our medical clinic. You will greet patients, answer phones, schedule appointments, verify demographics, and manage registrations in the EMR with accuracy and professionalism.

The role requires strong communication, multitasking, and basic math skills, with experience in a medical office and familiarity with EMR systems preferred. Travel within the clinic may be required as needed.