Front Desk Coordinator - Elevate Patient Experience

Smile Doctors; Ashland, Northern (KY, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

401(k) Plan

Paid Time Off

Paid Holidays

Brace Discounts

Job summary

Brace Yourself Orthodontics in Ashland, KY is seeking a Front Desk Coordinator I to join our growing team. You will greet visitors, verify insurance, handle scheduling, and coordinate with clinicians to ensure smooth patient flow.

The role requires strong communication skills and administrative experience, with bilingual ability as a plus. This full-time position offers benefits including insurance and paid time off.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual is a plus, but not required.

Responsibilities

• Greet and assist visitors, determine visit type, and notify team members.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients and collect basic information on first visits.
• Verify insurance information and coordinate patient arrival with clinicians.
• Schedule appointments and print reminders; manage schedule changes.

Skills

Verbal Communication

Written Communication

Administrative Experience

Customer Service

Bilingual (nice to have)

Education

High School Diploma or equivalent

Tools

Microsoft Office

Appointment Scheduling Software

Job description

Brace Yourself Orthodontics in Ashland, KY is seeking a Front Desk Coordinator I to join our growing team. You will greet visitors, verify insurance, handle scheduling, and coordinate with clinicians to ensure smooth patient flow.

The role requires strong communication skills and administrative experience, with bilingual ability as a plus. This full-time position offers benefits including insurance and paid time off.