Front Desk Coordinator - Elevate Patient Experiences

Smile-Doctors; Monroe (LA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short & long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors in Monroe, LA is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, verify insurance, schedule appointments, collect information, handle payments, and coordinate with clinicians to ensure a smooth patient experience.

The role requires strong written and verbal communication, the ability to multitask, and a positive, patient-focused attitude. A high school diploma and at least one year of administrative experience are preferred;

Qualifications

• Excellent verbal and written communication skills required.
• Ability to listen attentively and understand information.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine the nature of the visit and notify the appropriate team member.
• Answer, screen, and route incoming calls; take messages as needed.
• Check in patients, verify insurance information, and collect initial details on first visits.

Skills

Communication skills

Listening

Written communication

Education

High School Diploma or equivalent

Job description

Smile Doctors in Monroe, LA is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, verify insurance, schedule appointments, collect information, handle payments, and coordinate with clinicians to ensure a smooth patient experience.

The role requires strong written and verbal communication, the ability to multitask, and a positive, patient-focused attitude. A high school diploma and at least one year of administrative experience are preferred;