Front Desk Coordinator I — Patient Concierge & Admin

Smile Doctors LLC; Ashburn (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off in your first y

Discounts on braces and clear aligners

Job summary

Northern Virginia Orthodontics in Ashburn, VA is seeking a Front Desk Coordinator I to join our growing team. You will be the first point of contact for patients, greet visitors, and help determine the nature of each visit while coordinating with the clinical staff.

Responsibilities include answering phones, verifying insurance, scheduling and rescheduling appointments, processing payments, updating charts, and supporting internal marketing initiatives.

Qualifications

• High School Diploma or equivalent is required.
• One year of administrative experience preferred.
• Bilingual a plus but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify the appropriate team member.
• Perform various administrative duties and answer/route calls.
• Welcome visitors and provide clinic information.
• Verify insurance information and schedule appointments.
• Process payments and update patient charts.

Skills

Verbal and written communication

Active listening

Bilingual abilities (not required)

Education

High School Diploma or equivalent

Job description

Northern Virginia Orthodontics in Ashburn, VA is seeking a Front Desk Coordinator I to join our growing team. You will be the first point of contact for patients, greet visitors, and help determine the nature of each visit while coordinating with the clinical staff.

Responsibilities include answering phones, verifying insurance, scheduling and rescheduling appointments, processing payments, updating charts, and supporting internal marketing initiatives.