Front Desk Coordinator - Care Center with Growth

Arlington-Pointe-Care-Center; MIDDLETOWN (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits including Medical,?ial

401k with company match

Early Pay via Tapcheck!

Employee Perks & Discount program via

PTO + Company Holidays + Floating Holi

Referral Bonus Program

Mentorship Programs

Internal/Upskilling Growth Opportuniti

Continued Education Loan Repayment

Job summary

Arlington Pointe Care Center in Middletown, OH seeks a friendly, detail-oriented Receptionist to be the first point of contact for families, residents, and visitors, delivering exceptional customer service and administrative support.

Responsibilities include answering calls, routing messages, maintaining office supplies, coordinating meetings, scheduling, and staying current with long-term care developments.

Qualifications

• High school diploma or equivalent.
• Ability to understand English.
• Ability to make independent decisions.
• Familiarity with supply practices and guidelines.
• Ability to minimize waste and follow instructions.

Responsibilities

• Answer telephones, determine the nature of the call and direct callers to appropriate personnel or departments.
• Receive and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies.
• Maintain an adequate liaison with families and residents, ensuring they receive prompt and courteous attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain minutes of such meetings, as directed.
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary.
• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care.

Skills

Customer service

Organization

Communication

English proficiency

Education

High school diploma or equivalent

Job description

Arlington Pointe Care Center in Middletown, OH seeks a friendly, detail-oriented Receptionist to be the first point of contact for families, residents, and visitors, delivering exceptional customer service and administrative support.

Responsibilities include answering calls, routing messages, maintaining office supplies, coordinating meetings, scheduling, and staying current with long-term care developments.