Front Desk & Care Coordinator (Long-Term Care)

Lionstone Healthcare; Cincinnati (OH); In loco; USD 32.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k with company match

Early Pay via Tapcheck

Employee Perks & Discount program via

PTO + Company Holidays + Floating Holi

Referral Bonus Program

Mentorship Programs

Upskilling Growth Opportunities

Education Loan Repayment Program

Descrizione del lavoro

Lionstone Healthcare is seeking a highly organized Receptionist to be the first contact for families, residents, and visitors, delivering friendly, professional service and essential administrative support within our Cincinnati facility.

In this role you will answer calls, route inquiries, schedule appointments, and maintain office supplies while upholding our commitment to compassionate, patient-centered care. Strong English communication and attention to detail are essential.

Competenze

• Must have high school diploma or equivalent.
• Must be able to understand and communicate in English.
• Ability to make independent decisions when necessary.
• Ability to follow written and oral instructions.

Mansioni

• Answer telephones, determine nature of calls, and direct callers.
• Receive and relay messages or transfer calls to voicemail.
• Provide administrative support including scheduling and correspondence.
• Maintain liaison with families and residents for prompt attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain meeting minutes.
• Assist in scheduling department working hours and assignments.
• Participate in workshops and training to stay current in long-term care.

Conoscenze

English proficiency

Decision making

Follow instructions

Customer service

Formazione

High school diploma or equivalent

Descrizione del lavoro

Lionstone Healthcare is seeking a highly organized Receptionist to be the first contact for families, residents, and visitors, delivering friendly, professional service and essential administrative support within our Cincinnati facility.

In this role you will answer calls, route inquiries, schedule appointments, and maintain office supplies while upholding our commitment to compassionate, patient-centered care. Strong English communication and attention to detail are essential.