Front Desk Care Coordinator

Lionstone Healthcare; MIDDLETOWN (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health benefits including Medical, _DD

401k with company match

Early Pay via Tapcheck

Employee Perks & Discount program via 

PTO + Company Holidays + Floating Holi

$Referral Bonus Program$

Mentorship Programs

Internal/Upskilling Growth Opportunit

Continued Education Loan Repayment in

Job summary

Arlington Pointe Care Center is seeking a highly organized Receptionist to be the first point of contact for families, residents, and visitors. You will provide outstanding customer service and administrative support to our team in a long-term care environment.

Responsibilities include answering calls, relaying messages, scheduling, and maintaining office supplies while ensuring prompt, courteous interactions. Join a supportive staff committed to quality care and growth opportunities.

Qualifications

• Must have a high school diploma or equivalent.
• Must be able to understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion.
• Knowledge of supply practices, procedures, and guidelines.
• Ability to minimize waste of supplies, misuse of equipment, etc.
• Must be able to follow written and oral instructions.

Responsibilities

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments.
• Receive and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies.
• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain minutes of such meetings, as directed.
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary.
• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care.

Skills

English language proficiency

Independent decision making

Inventory knowledge

Oral/written instructions

Customer service

Education

High school diploma or equivalent

Job description

Arlington Pointe Care Center is seeking a highly organized Receptionist to be the first point of contact for families, residents, and visitors. You will provide outstanding customer service and administrative support to our team in a long-term care environment.

Responsibilities include answering calls, relaying messages, scheduling, and maintaining office supplies while ensuring prompt, courteous interactions. Join a supportive staff committed to quality care and growth opportunities.