Front Desk Concierge: Welcoming Senior Living Pro

Sunrise Senior Living; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life insurance

Disability plan

Retirement savings plan

Employee assistance program

Discount program

PTO, sick time, and holiday pay

MyFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism. You will answer calls, route messages, and support the Sales team with inquiries while helping with move-in preparations and marketing materials.

The role emphasizes maintaining a welcoming front desk, assisting with administrative data entry, appointments, mail, and resident rosters, and upholding safety protocols and hospitality standards.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Confidential handling of information and professional demeanor.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer calls, route messages, and provide accurate information.
• Support Sales with inquiries and assist with move-ins and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Assist with recruitment, data entry, appointments, mail, and rosters.
• Monitor safety, sign-in, and emergency procedures; process meal tickets.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism. You will answer calls, route messages, and support the Sales team with inquiries while helping with move-in preparations and marketing materials.

The role emphasizes maintaining a welcoming front desk, assisting with administrative data entry, appointments, mail, and resident rosters, and upholding safety protocols and hospitality standards.