Front Desk Concierge: Warm Hospitality in Senior Living

Sunrise Senior Living; Newton (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Retirement Plan

PTO & Holidays

MyFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet visitors, residents, and families, while delivering a warm, safe, and organized community experience. You will answer calls, route messages, support the Sales team, and assist with move-in preparations in a fast-paced senior living environment.

The role requires a High School Diploma/GED, strong communication, and organizational skills. Proficiency in Microsoft Office and a professional demeanor are essential to maintain Sunrise’s

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems; confidentiality.
• Ability to maintain professionalism and discretion.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls; take accurate messages.
• Support Sales with inquiries and provide community overviews.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry tasks.
• Manage appointments, mail, and resident rosters.
• Monitor safety protocols, sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Discretion

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet visitors, residents, and families, while delivering a warm, safe, and organized community experience. You will answer calls, route messages, support the Sales team, and assist with move-in preparations in a fast-paced senior living environment.

The role requires a High School Diploma/GED, strong communication, and organizational skills. Proficiency in Microsoft Office and a professional demeanor are essential to maintain Sunrise’s