Front Desk Concierge: Hospitality with Purpose & Growth

Sunrise Senior Living; Pennsylvania; Hybrid; USD 2,066,000 - 2,549,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO)

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is looking for a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will answer calls, help with move-in preparations, and support the Sales team with inquiries in a fast-paced senior living community.

The role emphasizes organization, confidentiality, and strong Microsoft Office skills, with responsibilities spanning front desk, recruitment support, and basic admin tasks.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

MS Office

Confidentiality

Education

High School Diploma/GED

Job description

Sunrise Senior Living is looking for a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will answer calls, help with move-in preparations, and support the Sales team with inquiries in a fast-paced senior living community.

The role emphasizes organization, confidentiality, and strong Microsoft Office skills, with responsibilities spanning front desk, recruitment support, and basic admin tasks.