Front Desk Concierge: Warm Welcome & Impact in Senior Living

Sunrise Senior Living Mgmt Inc; Texas; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee assistance program

PTO and holidays

MyFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families and visitors with warmth and professionalism. You will answer calls, assist with move-in preparations and support the Sales team with inquiries in a fast-paced senior living community.

The role emphasizes confidentiality, strong customer service, and multitasking at a well-organized front desk and Bistro area. Benefits and growth opportunities accompany the position as part of Sunrise's hospitality-driven

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills required.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families and visitors with warmth and professionalism. You will answer calls, assist with move-in preparations and support the Sales team with inquiries in a fast-paced senior living community.

The role emphasizes confidentiality, strong customer service, and multitasking at a well-organized front desk and Bistro area. Benefits and growth opportunities accompany the position as part of Sunrise's hospitality-driven