Front Desk Concierge — Welcoming, Secure Community Host

Associa; Boston (MA); Presencial; USD 34 000 - 37 000; Tempo integral

Resumo da oferta

The Dartmouth Group in East Boston, MA is hiring a full-time front desk Concierge to support its condominium community. Work hours are Monday through Friday, 7am to 3pm.

Responsibilities include greeting residents and visitors, managing foot traffic, inspecting lobby, monitoring cameras, handling mail and deliveries, sign-in logs, issuing FOBs, and coordinating with contractors. A strong focus on safety, communication and multitasking is essential.

Qualificações

• High School Diploma or GED required.
• 2+ years of concierge or in-person customer service experience.
• Excellent written and spoken communication skills.
• Customer service focused and team oriented.
• Self-motivated, proactive, takes initiative, with strong follow-up skills.
• Ability to manage multiple projects with professionalism.
• Strong time management and prioritization skills.

Responsabilidades

• Meet and greet homeowners, visitors, guests, contractors and vendors.
• Manage foot traffic in and out of the building.
• Walk and inspect lobby and common areas; maintain cleanliness and order.
• Monitor security cameras.
• Receive, sort, log, and distribute mail, packages, and deliveries.
• Manage sign-in and sign-out logs for packages, deliveries, keys, and FOBs.
• Activate and issue key FOBs.
• Manage phone and emails.
• Assist in scheduling, coordinating, and assisting contractors and vendors onsite.
• Identify and report safety issues or maintenance needs.
• Communicate observations promptly to management or supervisor.
• Maintain welcoming lobby and amenity spaces.
• Proactively problem solve and adapt to changing priorities.
• Other duties as requested.

Conhecimentos

Concierge experience

Customer service

Communication skills

Time management

Multitasking

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

The Dartmouth Group in East Boston, MA is hiring a full-time front desk Concierge to support its condominium community. Work hours are Monday through Friday, 7am to 3pm.

Responsibilities include greeting residents and visitors, managing foot traffic, inspecting lobby, monitoring cameras, handling mail and deliveries, sign-in logs, issuing FOBs, and coordinating with contractors. A strong focus on safety, communication and multitasking is essential.