Upscale Residential Front Desk Concierge

Zohorecruit; Boston (MA); Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid sick leave

Résumé du poste

Stratton Amenities is seeking energetic, friendly staff to provide hotel-style front desk concierge services for a luxury residential high-rise in Boston, MA. You will greet residents and guests, handle requests with care, and coordinate with vendors, contractors, and transportation services.

The role emphasizes exceptional hospitality, keen problem-solving, and a professional, self-motivated attitude. Flexible scheduling including nights, weekends, and holidays is required.

Qualifications

• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Amazing interpersonal skills and exceptional guest service abilities.
• Be organized, proactive, productive and self-motivated with a positive attitude.
• Maintain a neat, professionally well-groomed appearance.

Responsabilités

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents' and guests' expectations by providing anticipatory service.
• Cultivate and retain relationships with residents, vendors and contractors.
• Log guest packages, ensure delivery and conduct package audits.
• Monitor lobby and surveillance cameras and patrol property for safety.

Connaissances

Communication

Problem solving

Interpersonal skills

Organization

Self-motivated

Hospitality experience

Appearance/grooming

Decision making under pressure

Description du poste

Stratton Amenities is seeking energetic, friendly staff to provide hotel-style front desk concierge services for a luxury residential high-rise in Boston, MA. You will greet residents and guests, handle requests with care, and coordinate with vendors, contractors, and transportation services.

The role emphasizes exceptional hospitality, keen problem-solving, and a professional, self-motivated attitude. Flexible scheduling including nights, weekends, and holidays is required.