Elegant Residential Concierge - Front Desk & Guest Services

Barkan-Management-; Boston (MA); On-site; USD 33,000 - 36,000; Part time

Job summary

Barkan Management Company is seeking a friendly Concierge to greet residents and guests at the front desk in Boston. This part-time role requires hospitality experience, professionalism, and strong English communication to provide efficient personal services and maintain a secure environment.

Responsibilities include coordinating with vendors, greeting residents, and upholding building policies while delivering top-quality customer service.

Qualifications

• Experience in hospitality or residential services.
• Excellent written and spoken English communication.
• Pride in appearance and service excellence.
• Knowledge of the Boston area is a plus.
• Reliable, dependable work history and strong work ethic.

Responsibilities

• Welcome residents and guests in a professional manner.
• Announce guests to units and maintain front desk security.
• Know building policies and operate with discretion and respect for residents.
• Coordinate with service providers (taxis, cleaners, deliveries) to fulfill resident requests.
• Handle maintenance requests by routing to the appropriate team and logging details.
• Monitor front desk operations and ensure proper sign-in for contractors.
• Document resident requests and incident reports promptly.

Skills

Hospitality experience

English communication

Customer service

Multilingual a plus

Education

High school

Tools

Building Link

Microsoft Word

Microsoft Excel

Email

Job description

Barkan Management Company is seeking a friendly Concierge to greet residents and guests at the front desk in Boston. This part-time role requires hospitality experience, professionalism, and strong English communication to provide efficient personal services and maintain a secure environment.

Responsibilities include coordinating with vendors, greeting residents, and upholding building policies while delivering top-quality customer service.