Front Desk Concierge: Welcoming Hospitality with Purpose

Sunrise Senior Living; Long Beach (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and_Dis

Retirement Savings Plan

PTO & Holidays

MyFlexPay

Tuition Reimbursement

Employee Assistance Program / Discount

Job summary

Sunrise Senior Living in Long Beach, CA is seeking a Front Desk Concierge to lead hospitality, greeting residents, families, and visitors with warmth, ensuring a safe, organized community experience.

You will answer calls, route messages, support Sales with inquiries, assist with move-ins and marketing materials, maintain front desk and Bistro, support recruitment and data entry, manage appointments, mail, and rosters, and uphold Sunrise standards.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

Skills

Customer service

Communication skills

Time management

Multitasking

Professionalism

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Basic computer systems

Job description

Sunrise Senior Living in Long Beach, CA is seeking a Front Desk Concierge to lead hospitality, greeting residents, families, and visitors with warmth, ensuring a safe, organized community experience.

You will answer calls, route messages, support Sales with inquiries, assist with move-ins and marketing materials, maintain front desk and Bistro, support recruitment and data entry, manage appointments, mail, and rosters, and uphold Sunrise standards.