Front Desk Concierge: Hospitality with Purpose

Sunrise Senior Living; Carlsbad (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Job summary

Sunrise Senior Living in Carlsbad, CA is seeking a Front Desk Concierge to welcome residents, families and visitors, route calls, and support Sales with inquiries. You will help with move-ins, marketing materials, and keep the front desk and Bistro areas organized and welcoming.

The role requires strong communication, organization, and confidentiality, with proficiency in Microsoft Office and comfort multitasking in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Carlsbad, CA is seeking a Front Desk Concierge to welcome residents, families and visitors, route calls, and support Sales with inquiries. You will help with move-ins, marketing materials, and keep the front desk and Bistro areas organized and welcoming.

The role requires strong communication, organization, and confidentiality, with proficiency in Microsoft Office and comfort multitasking in a fast-paced environment.