Front Desk Concierge - Welcoming & Admin Support

Sunrise Senior Living Mgmt Inc; McLean (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Retirement Savings Plans

PTO / vacation & holidays

Tuition Reimbursement

MyFlexPay

Job summary

Sunrise Senior Living in McLean, VA seeks a Front Desk Concierge to greet residents and visitors with warmth, route calls, and provide community information. You will support the Sales team, assist with move‑in prep and marketing materials, and maintain a welcoming front desk and Bistro area.

The role involves helping recruit efforts, data entry, coordinating appointments, mail and rosters, and ensuring safety sign-in and procedures are followed. A high level of professionalism is required.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills are essential.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Organization

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in McLean, VA seeks a Front Desk Concierge to greet residents and visitors with warmth, route calls, and provide community information. You will support the Sales team, assist with move‑in prep and marketing materials, and maintain a welcoming front desk and Bistro area.

The role involves helping recruit efforts, data entry, coordinating appointments, mail and rosters, and ensuring safety sign-in and procedures are followed. A high level of professionalism is required.