Front Desk Concierge - Hospitality Lead with Purpose

Sunrise Senior Living; Alexandria (VA); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO & holidays

Retirement savings

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while maintaining a safe, organized community environment. You will handle calls, coordinate move-ins, support the Sales team, and assist with administrative tasks at a fast-paced front desk and Bistro area.

The role emphasizes hospitality, confidentiality, and teamwork within Sunrise’s community-focused culture, with a comprehensive benefits package and opportunities for growth.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area; support recruitment and admin data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while maintaining a safe, organized community environment. You will handle calls, coordinate move-ins, support the Sales team, and assist with administrative tasks at a fast-paced front desk and Bistro area.

The role emphasizes hospitality, confidentiality, and teamwork within Sunrise’s community-focused culture, with a comprehensive benefits package and opportunities for growth.