Front Desk Concierge: Welcoming, Organized, Purposeful

Sunrise Senior Living Mgmt Inc; Cuyahoga Falls (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plans

Life Insurance

Disability Plans

Retirement Savings Plans

Employee Assistance Program

Job summary

Sunrise Senior Living Mgmt Inc is seeking a Front Desk Concierge to warmly greet residents, families, and visitors while maintaining a safe, organized community environment. You will handle calls, messages, tours, move-in preparations, and front desk operations with a focus on first impressions and patient hospitality.

The role requires a High School Diploma or GED, excellent communication, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer calls, route inquiries, and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and perform administrative data entry.

Skills

Customer service

Communication

Time management

Multitasking

Microsoft Office

Confidentiality

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living Mgmt Inc is seeking a Front Desk Concierge to warmly greet residents, families, and visitors while maintaining a safe, organized community environment. You will handle calls, messages, tours, move-in preparations, and front desk operations with a focus on first impressions and patient hospitality.

The role requires a High School Diploma or GED, excellent communication, and the ability to multitask in a fast-paced setting.