Front Desk Concierge: Hospitality With Heart

Sunrise Senior Living Mgmt Inc; Old Tappan (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Life plans

Disability plans

Retirement plan

PTO

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth, manage calls, and support the sales team with inquiries. You will help with move-in prep, marketing materials, and maintain a welcoming front desk and Bistro area.

Responsibilities include coordinating appointments, mail, and rosters, while upholding Sunrise’s hospitality standards and ensuring safety protocols. A high school diploma and strong communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth, manage calls, and support the sales team with inquiries. You will help with move-in prep, marketing materials, and maintain a welcoming front desk and Bistro area.

Responsibilities include coordinating appointments, mail, and rosters, while upholding Sunrise’s hospitality standards and ensuring safety protocols. A high school diploma and strong communication skills are essential.