Front Desk Concierge: Welcoming Senior Living Pro

Sunrise Senior Living Mgmt Inc; West Orange (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

Retirement Savings Plans

Paid time off (PTO)

Sick time

Holiday pay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents and visitors, answer calls, and support the Sales team. You’ll manage move-in prep, marketing materials, and ensure a welcoming front desk and Bistro area.

You will handle recruitment support and data entry, maintain rosters, and assist with safety procedures. The role emphasizes professionalism, confidentiality, and the ability to multitask in a fast-paced environment while using Microsoft Office and basic computer

Qualifications

• Proven customer service focus and professional communication.
• Organized with strong time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Time management

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

None

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents and visitors, answer calls, and support the Sales team. You’ll manage move-in prep, marketing materials, and ensure a welcoming front desk and Bistro area.

You will handle recruitment support and data entry, maintain rosters, and assist with safety procedures. The role emphasizes professionalism, confidentiality, and the ability to multitask in a fast-paced environment while using Microsoft Office and basic computer