Front Desk Concierge: Warm Hospitality with Purpose

Sunrise Senior Living; San Mateo (CA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

Retirement savings plans

Employee assistance program

Discount program

Paid time off

Sick time

Holiday pay

MyFlexPay

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet visitors and residents, answer calls, and support the Sales and marketing teams. This role emphasizes warmth, safety, and organized operations in our senior living community.

You will assist with move-in preparations, manage appointments, and maintain a welcoming reception area. Strong communication, confidentiality, and multitasking in a busy environment are essential.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families warmly and professionally.
• Answer and route calls, take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-ins and marketing materials.
• Maintain front desk and Bistro area to welcomes guests.
• Support recruitment and data entry tasks.

Skills

Customer service

Communication skills

Time management

Organizational skills

Multitasking

MS Office

Education

High School Diploma/GED

Tools

MS Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet visitors and residents, answer calls, and support the Sales and marketing teams. This role emphasizes warmth, safety, and organized operations in our senior living community.

You will assist with move-in preparations, manage appointments, and maintain a welcoming reception area. Strong communication, confidentiality, and multitasking in a busy environment are essential.