Guest Experience & Front Desk Lead

Jones Lang LaSalle Incorporated; San Francisco, Northern (CA, KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in San Francisco, CA is seeking a Receptionist to warmly greet guests, guide arrivals and departures, and manage visitor logistics. You will inform guests about office services and amenities to ensure they are productive and comfortable during their visit.

The role requires strong English communication, 2+ years in guest services, and the ability to multitask in a fast-paced corporate setting. On-site role with competitive compensation and comprehensive benefits.

Qualifications

• Minimum 2 years of customer service experience in hospitality, reception or guest services.
• Excellent English communication; ability to interact professionally and passionately.
• Flexibility and positive attitude for shifting priorities and high guest volumes.
• Strong multi-tasking with accuracy across responsibilities.
• Physical ability to lift up to 40 lbs and move as required.

Responsibilities

• Welcoming guests enthusiastically and assisting with arrivals, orientations, and departures.
• Sharing knowledge of office services, spaces and amenities to help visitors feel productive.
• Tracking visitors, managing parking and security access, and issuing badges.
• Managing courier services, packages, and mail; supporting onboarding/offboarding as needed.
• Multi-tasking in a fast-paced environment with attention to detail across guest services.
• Collaborating to communicate trends and implement streamlined guest service processes.

Skills

Customer service

Communication

Multitasking

Hospitality

Guest services

Tools

Visitor management systems

Scheduling software

Microsoft Office

Job description

Jones Lang LaSalle (JLL) in San Francisco, CA is seeking a Receptionist to warmly greet guests, guide arrivals and departures, and manage visitor logistics. You will inform guests about office services and amenities to ensure they are productive and comfortable during their visit.

The role requires strong English communication, 2+ years in guest services, and the ability to multitask in a fast-paced corporate setting. On-site role with competitive compensation and comprehensive benefits.