Front Desk Concierge & Visitor Experience

InVision Human Services, Inc.; Wexford (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

The Receptionist is the first point of contact for visitors and callers, responsible for creating a welcoming environment and managing front desk operations. This role supports daily office functions through communication, coordination, and administrative tasks, helping ensure smooth and professional operations.

Greet visitors, answer calls, log deliveries, direct vendors, and maintain an organized front desk to support a professional, confidential, and efficient workplace at InVision Human

Qualifications

• Requires strong interpersonal and customer service skills.
• Ability to maintain confidentiality and handle multiple tasks.
• Proficient with basic computer programs and electronic systems.

Responsibilities

• Greet and welcome visitors with a warm, professional demeanor.
• Check visitor credentials and notify staff of arrivals.
• Answer and route incoming phone calls professionally.
• Accept and log package deliveries and direct to the correct department.
• Direct vendors and ensure proper entry protocols are followed.
• Maintain a clean and organized front desk area.
• Perform general clerical duties: word processing, filing, data entry, scheduling.

Skills

Interpersonal skills

Customer service

Organizational skills

Computer proficiency

Education

High school diploma or equivalent

Job description

The Receptionist is the first point of contact for visitors and callers, responsible for creating a welcoming environment and managing front desk operations. This role supports daily office functions through communication, coordination, and administrative tasks, helping ensure smooth and professional operations.

Greet visitors, answer calls, log deliveries, direct vendors, and maintain an organized front desk to support a professional, confidential, and efficient workplace at InVision Human