Front Desk Concierge — Spa & Hospitality

Intuit, Inc.; Wyoming (MI); Vor Ort; USD 19.000 - 26.000; Vollzeit

Zusammenfassung

Serenity is seeking a friendly and efficient front desk associate to warmly greet clients, answer calls, schedule appointments, and manage registrations. You will verify client information, maintain records, process payments, and collaborate with the team to ensure smooth appointment flow.

Ideal candidates bring experience in spa or hospitality settings, strong customer service skills, and the ability to multitask in a fast-paced environment while staying organized and detail-oriented.

Qualifikationen

• Experience delivering high-quality customer service in a front-desk environment.
• Strong communication and interpersonal skills with clients.
• Able to multitask and manage multiple tasks efficiently.
• Excellent organization and attention to detail.

Aufgaben

• Greet and welcome clients and visitors in a professional and friendly manner.
• Answer phone calls, schedule appointments, and manage front desk operations.
• Verify and collect client information accurately.
• Assist with client registration and check-in processes.
• Maintain and update client records.
• Handle inquiries and process payments.
• Coordinate with team members to ensure a smooth appointment flow.
• Deliver a high standard of customer service and contribute to a positive client experience.

Kenntnisse

Customer service

Multitasking

Communication

Organization

Tools

Scheduling software

Phone system

Office technology

Jobbeschreibung

Serenity is seeking a friendly and efficient front desk associate to warmly greet clients, answer calls, schedule appointments, and manage registrations. You will verify client information, maintain records, process payments, and collaborate with the team to ensure smooth appointment flow.

Ideal candidates bring experience in spa or hospitality settings, strong customer service skills, and the ability to multitask in a fast-paced environment while staying organized and detail-oriented.