Spa Front Desk Concierge: Calm, Welcoming & Efficient

PURE SERENITY MASSAGE LLC; Saint Helens (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Pure Serenity Health Spa is seeking a Front Desk Receptionist to create a calm, inviting first impression as clients enter. You will manage bookings, handle communications, and support a team of professionals in a fast-paced spa environment.

The role requires strong organizational skills, excellent communication, and the ability to stay composed under pressure. Join a team dedicated to helping clients feel cared for from start to finish.

Qualifications

• Experience as a receptionist is required.
• Proficiency with cash handling and basic accounting tasks is preferred.
• Exceptional computer skills are required.

Responsibilities

• Welcomes clients and creates a calm, inviting first impression.
• Manages bookings, rescheduling, and fills last-minute openings.
• Keeps provider schedules full and running smoothly.
• Handles phones, texts, and client communications with ease.
• Supports a team of 13 professionals with clear communication.
• Manages cash handling and daily transactions accurately.
• Assists with accounts receivable and tracks outstanding balances.
• Collects on outstanding payments professionally and respectfully.
• Stays on top of daily tasks, organization, and follow-through.
• Navigates busy moments with confidence and efficiency.

Skills

Reception experience

Cash handling

Customer service

Communication

Time management

Tools

Scheduling software

Job description

Pure Serenity Health Spa is seeking a Front Desk Receptionist to create a calm, inviting first impression as clients enter. You will manage bookings, handle communications, and support a team of professionals in a fast-paced spa environment.

The role requires strong organizational skills, excellent communication, and the ability to stay composed under pressure. Join a team dedicated to helping clients feel cared for from start to finish.