Spa Front Desk & Client Experience Coordinator

Serenity Esthetics; Centennial (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts on products and/or.

Job summary

Serenity Esthetics is seeking a Front Desk Client Coordinator in Centennial, Colorado. You will be the welcoming first point of contact, managing appointments, payments, and client records to keep the spa running smoothly.

Ideal candidates are friendly, organized, comfortable with computers and phones, and capable of multitasking in a busy environment while maintaining confidentiality of client information.

Qualifications

• Experience in front desk, hospitality, retail, or customer service preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Skills

Customer service

Scheduling

Communication

Teamwork

Multitasking

Data privacy

Computer literacy

Job description

Serenity Esthetics is seeking a Front Desk Client Coordinator in Centennial, Colorado. You will be the welcoming first point of contact, managing appointments, payments, and client records to keep the spa running smoothly.

Ideal candidates are friendly, organized, comfortable with computers and phones, and capable of multitasking in a busy environment while maintaining confidentiality of client information.