Front Desk Concierge — Spa & Hospitality Host

Intuit, Inc.; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Serenity in Omaha, NE is seeking a friendly front desk receptionist for a dynamic, client-focused environment. You will greet visitors, answer calls, schedule appointments, and manage basic client registration and payments.

The ideal candidate has prior experience in spa, salon, hospitality, or customer-facing roles, strong organizational skills, and the ability to multitask and stay detail-oriented in a fast-paced setting.

Qualifications

• Prior experience in spa, salon, hospitality or customer-facing roles.
• Strong customer service and professional handling of client concerns.
• Familiar with scheduling and phone systems.

Responsibilities

• Greet and welcome clients and visitors in a professional and friendly manner
• Answer phone calls, schedule appointments, and manage front desk operations
• Verify and collect client information accurately
• Assist with client registration and check-in processes
• Maintain and update client records
• Handle inquiries and process payments
• Coordinate with team members to ensure a smooth appointment flow
• Deliver a high standard of customer service and contribute to a positive client experience

Skills

Customer service

Scheduling systems

Phone systems

Multi-tasking

Tools

Scheduling software

Phone system

Office software

Job description

Serenity in Omaha, NE is seeking a friendly front desk receptionist for a dynamic, client-focused environment. You will greet visitors, answer calls, schedule appointments, and manage basic client registration and payments.

The ideal candidate has prior experience in spa, salon, hospitality, or customer-facing roles, strong organizational skills, and the ability to multitask and stay detail-oriented in a fast-paced setting.