Front Desk & Resident Services Concierge

Arcadia Care; Lincoln (IL); Presencial; USD 19.000 - 30.000; Jornada completa

Descripción de la vacante

The Arc at Lincoln is seeking a compassionate and organized Receptionist to join our team. You will be the first point of contact for residents, families, and visitors, delivering warm, welcoming service and handling inquiries with professionalism.

In this role you will greet guests, answer phones, manage records, assist with scheduling and events, and support coordination across departments to maintain smooth daily operations in a caring environment.

Responsabilidades

• Provide exceptional customer service to residents, families, and visitors, answering phones, responding to inquiries, and resolving issues in a timely and professional manner
• Greet and receive visitors, responding to their needs and concerns in a courteous and empathetic manner
• Manage and maintain accurate and up-to-date records and files, including but not limited to resident information, census, and administrative data
• Assist with scheduling and coordinating appointments, meetings, and events
• Perform various administrative tasks, such as preparing correspondence, reports, and other documents
• Maintain a clean and organized reception area, including answering machines, phones, and other equipment
• Collaborate with other departments to ensure seamless communication and workflow
• We offer a dynamic and supportive work environment where you can grow professionally and make a meaningful difference in the lives of our residents. As a Receptionist with The Arc at Lincoln, you will have the opportunity to develop strong relationships with our residents, families, and colleagues, and be part of a team that is dedicated to providing exceptional care and service.

Descripción del empleo

The Arc at Lincoln is seeking a compassionate and organized Receptionist to join our team. You will be the first point of contact for residents, families, and visitors, delivering warm, welcoming service and handling inquiries with professionalism.

In this role you will greet guests, answer phones, manage records, assist with scheduling and events, and support coordination across departments to maintain smooth daily operations in a caring environment.